Frequently Asked Questions

FAQ MGK International.

• How can I get done the deposit?
  • On your personal account setting page you will find a fan called Deposit, follow the guidance and prepare your credit card and identification card.
• Do you have a manual payment method?
  • We don't currently have any manual payment methods but we offer a wide variety of different payment methods.
• Is there a manual way of withdrawal.
  • We don't currently have any manual withdrawal methods but if you have trouble withdrawing, please contact our customer services.
• I can not log in to MT4.
  • Sometimes the reason you can not log in is because you might have entered the wrong password or selected the wrong server. If changing any of the above doesn’t work please contact our support division support@mgk-global.com.
• Is there a time zone that can not be traded?
  • The platform follows the official Metatrader 4 schedule meaning that weekends and holidays are closed, holidays might be specified for each currency. Trading will open again monday at 6:00 GTM+9
• Is it possible to open a Dollar account without having a dollar currency bank account?
  • It is of course possible to open an account without having a bank account of the United States Dollar.